James Hargreaves takes your privacy very seriously. When you complete our contact forms, we do collect this information to provide the appropriate service or to call you back, for example.

We do not sell, share, or rent this information to anyone else, so rest assurred that any spam you get will not have come from us. In addition, we are in full compliance to the Data Protection Act 1988.

Our Use Of Cookies

At James Hargreaves, our aim is to provide the best possible experience for our customers. This sometimes involves us placing small amounts of information on your device (computer/mobile phone).

These include small files known as cookies. The cookies used by James Hargreaves websites don’t contain any of your personal information, and we can’t use them to find out who you are.

These cookies however allow us to gain useful knowledge about how the site is used so that we can keep improving it for our users.

Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do. Many of the cookies are automatically deleted after you finish using our website.

We do not do this to track individual users or to identify them. Please also be aware that these small files or cookies can be accessed and managed by yourself.

Learn more about how to remove or manage the cookies set on your device

There are two types of cookie you may encounter when using JHBathrooms / JHPlumb / JHRenewables / James Hargreaves:

  • First party cookies / essential cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
  • Third party cookies / non-essential cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First Party Cookies

James Hargreaves’ web sites use cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

Cookies set by James Hargreaves

jh_session Confirmation/error message carried between pages during user interaction with the website. These cookies are essential for a properly functioning website (eg. Any form submission to work) A token that is used to validate form submission to stop Cross Site Request Forgery (CSRF) Expires on exit

Third Party Cookies

We use a number of suppliers who may also set cookies on your device via their own websites. James Hargreaves does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy Policy
Facebook datr
Facebook “like” button visible on image lightbox (prettyPhoto). The widget allows to “like” the current page and share this information with other Facebook users. Without these cookies the “like” button wouldn’t be visible.
Facebook Social Plugin – embedding Facebook content
Facebook Privacy Policy
Twitter _twitter_sess
Twitter cookies set by the “Tweet” button (same location as the FB “like” button above) that store user’s session identification on Twitter (whether their logged in or not) and their settings/preferences. Twitter Privacy Policy
Wufoo wuentry
Wufoo uses persistent and session ID cookies to identify unique visitors to its sites and to provide users with easy access to their own files. Wufoo Privacy Policy


Logging Of Visitor Information

We use IP addresses to analyse trends, administer the site, track users’ movements to try and understand what the most popular aspects of our website are. They are not linked to any personally identifiable information, so we can’t tell where you live, for example.


Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. If any of our visitors have any concerns, we do encourage that when you leave our site, you read the privacy statements of the websites you visit.

James Hargreaves Group

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Copyright © James Hargreaves (Plumbers Merchants) Ltd. 2009 - 2019. All rights reserved.
James Hargreaves Plumbing Depot is part of the James Hargreaves group of companies.
Registered in England No. 188491
James Hargreaves Burnley, Todmorden Road, Burnley, Lancashire, BB11 3JT
Tel +44 (0) 1282 722000 | Fax +44 (0) 1282 830022